-:: Seneca Global - Services ::-


	“You guys know the code better than anyone else outside our lab. Thank you for the excellent analysis and design. I have been very impressed by the thoroughness of the analysis, design of the solution and communication of the necessary steps. Your initial work has set the stage for a successful development cycle.” - Product Manager, Online Project Management Product “I have seen the tracker portlets your team has developed thus far and they look absolutely wonderful! Seriously, your team has done a great job working with us on this and your responsiveness given our "floating" requirements has been superb.” - Chief Technologist, Web Services Application. “Congratulations to the India team on increasing performance 10x while decreasing CPU utilization by 30% - Great Job guys.” - Product Manager, Web Based Survey Product. “Just wanted to let you know that you guys did a fabulous job with the PM Portal on Oracle9iAS.” - Chief Consultant, Oracle Project Management Portal. “The Ops team is well chosen—they have the skill set and aptitude to get the work done. In addition, the work ethic is outstanding—I am very impressed with everyone's commitment to the organization and its goals. This team is willing to work hard, which is great.” - Senior Manager, Content Integration and Operations Project. “The team in India did an outstanding job of clearly addressing specifications, communicating about areas that were unclear, estimating time schedules, and then delivering on time. Additionally, the team was very proactive about scheduling meetings, setting agendas for items that needed to be discussed, and making sure that items were brought to closure.” - Vice President, Web Based Real Time Collaboration Product. “Very, very hard working and absolute drive to make projects succeed. I think things have been going very well. The most important thing is that the guys have responded to my feedback and really made an effort to learn the required skills to be successful on this project. Also, the geographic and cultural barriers have been a non-issue.” - Chief Architect, Web Based Real Time Collaboration Product.



	Services IT Infrastructure Support Seneca Global has experience in delivering 24x7 IT Infrastructure Support targeted for the mid-market companies. Our service offerings in this area cover: Helpdesk Desktop management Data center management – all tier levels Site management Network security management Application and server support & management Process compliance and support We leverage the cost effective SaaS model tools to deliver our services to the customers without adding a large cost for managing and monitoring the customer’s IT infrastructure. Our transparent technology selection adds no overheads to existing infrastructure needs and at the same time takes into account the security requirements of the organization without any compromise. Our helpdesk and IT support provides: Dashboard view of helpdesk, monitoring and network management systems Scalability to add other services - inventory management, license management, patch management, data center & network management Well trained and experienced resources who manage monitoring and alerting for data center and network resources 24 x 7 support capability Toll free numbers for voice services Support for corporate, mobile and multi-location users Seamless fit into data center, network and complete infrastructure management solutions